by admin | Aug 12, 2021 | News Article
IoT billing: when legacy isn’t the answer Any conversation about enterprise software and its target functions (in this case billing) always comes in one of two flavours, theory, and practice. With revenues from traditional telco services eroding rapidly (for example...
by admin | Aug 11, 2021 | News Article
The SIM logistics challenge: Is it now time to streamline the SIM management lifecycle? Whether via the new(er) eSIM or the traditional physical SIM (which is forecast to still be with us in large volumes for several years to come), the centrality of the SIM presents...
by admin | Jul 10, 2021 | Blogs
MWC 2021 Highlights (Part 1) It’s July, Mobile World Congress has just ended, and I haven’t left my desk. Welcome to the future? Perhaps. From a strictly personal perspective, I enjoyed the virtual event. The online conference platform was user-friendly, sessions were...
by admin | Jun 9, 2021 | Blogs
Part 3 – So, How Do You Design a Customer Value Management Program? In the first two parts of this series, we looked at ‘Understand your Objectives’ (read here), and ‘Program Characteristics’ (read here). In the final part of the series, we now take those two...
by admin | Jun 8, 2021 | Blogs
Part 2 – So, How Do You Design a Customer Value Management Program? With the nature of the program settled (read the first blog in this series, here), what about program characteristics, specifically those beyond the standard transactional and emotional...
